What you need to know
Terms & Conditions
Please read this carefully. By accessing Smart Systems Ltd web site at www.smartdoorbuilder.co.uk (the "Site") you
are agreeing to the terms that appear below. If you have any questions please contact
www.smartdoorbuilder.co.uk and all subsidiary web pages are owned by Smart Systems Ltd. As a user, you will be able
to access material on all public areas of the Site. Smart Systems Ltd does not make any charge for you to access the
Site. However, you should be aware that your Internet Service Provider and/or telephone operator may charge you for
time spent accessing the Site in the same way that you are charged for making telephone calls. You should contact
your operator if you require details of these charges.
There is no specific time limit applying to your access and use of the Site under these Terms. However, Smart
Systems Ltd reserves the right to suspend or terminate access and use of the Site at any time. It may exercise this
right with or without notice.
Changes to these Terms
Smart Systems Ltd reserves the right, at its discretion, to make changes to any part of the Site and its related
services. Due to its policy of updating and improving the Site, the Smart Systems Ltd may wish to change these Terms,
and will do so without notice.
Information contained on the Site
Information displayed on the Site may change without prior notice. Smart Systems Ltd can not be held responsible
if you act upon information which has changed since viewed and since proved to be inaccurate. Though we endeavour
to ensure the accuracy of information on the Web site, Smart Systems Ltd would suggest you confirm details of any
information before acting upon them.
Smart Systems Ltd reserves the right to gather information relating to site usage. Any information gathered is
primarily for internal use to allow us to refine and improve our customer service. We do not in the main part
gather specific information from individuals. Where we will do so we will state clearly that this is the case, and
we will make sure this is held securely and in compliance with all relevant legislation.
Where disclosure of information to a third party is likely we will, where possible, endeavour to ensure that this
is clearly indicated.
This does not affect your statutory rights.
page and any service specific privacy statements ensure you are always aware of what information we collect, how we
use it and under what circumstances, if any, we will share it with other parties.
If you provide information to this Site, we do not sell/pass it to third parties but we may use it in compliance
with relevant laws for the following purposes:
- Administering and running the Site
- Enforcing our rights or those of our licensors
- Running and administering competitions, offers or draws featured on this Site, and distributing
- Fulfilling orders for any goods or services which we have agreed to supply
- Notifying you of other Smart Systems products/offers unless you have indicated that you do not
wish to receive this information
- As a data subject, you have the right to ask for a copy of information we hold about you and to
ask for any inaccuracies to be corrected. To do this please visit our
New data protection legislation
The General Data Protection Regulation (GDPR) applies from May 2018. It places an obligation on us making us
more accountable and transparent when using personal data.
How we use your data when you log in to the Site
This website requires a user account to log in and place orders.
The account details you must provide to create a user account must include an active email address. The email
address is used for access by you and administration of the account for us so that we can identify (now, historically
or retrospectively from a point in the future) a user placing an order. We may also use the data to communicate
directly with a user or users regarding matters relating to the account or operation of the website.
Email addresses are stored on our webserver with encrypted access details and backed up to a secure private
location. This data is accessible only to Smart Systems and is neither shared with nor sold to any other person or
Session cookies are used to maintain a login and to enable progress through the ordering system. These cookies
are temporary. They are not stored on or written to your machine and expire when your browser closes.
How we use your data as a trade partner of a Smart Systems customer
For visitor tracking purposes, any visit using the Site whilst incorporated within your website will be marked
with a unique reference. This allows us to identify your account (now, historically or retrospectively from a point
in the future) and the parent account to which you are attached so that at the end of a visit we are able to forward
an enquiry if requested by the visitor. For this purpose we also hold details such as your company name and email
address. The email address is not shown to the site visitor. The email address is not shared with anybody other than
the user(s) of the parent account who will also be able to monitor any enquiries generated by the Smart Door Builder.
Where we provide a username and password for the purpose of accessing or modifying your account data the password
Should you wish to terminate your account and/or delete data we will remove your email address and cease using
the account on request. Thereafter, whilst you might still be able to display the Smart Door Builder within your
website, any visits or enquiries will no longer be attributed to your account.
How we use your data as a non-logged in visitor to the Site
No log in is required for certain areas of the website and therefore no personal details are submitted although
anonymous data relating to the clicks and choices made by visitors to these areas of the site may be collected for
Session cookies are used to store preferred settings when building a door such as colour so that you do not have
to re-set your chosen colour each time you select a door. These cookies are temporary. They are not stored on or
written to your machine and they expire when your browser closes. No personal data is linked to these cookies, they
exist only to make using the site a more pleasant experience for you.
Enquiries may be submitted using forms on some parts of the Site. If you choose to submit a request we receive an
email containing the details you provide. Your information is not saved to a database within the website or retained
in any cookie and will only be used for the purpose described on the form.
browser while you are viewing a website. We may use both session Cookies (which expire once you close your web
browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more
personal and interactive experience. Persistent Cookies can be removed or blocked by following the help file
directions in your Internet browser.
This Site does not use 3rd party cookies for tracking or any other purpose.
to our Site, so you should always be aware when you are moving to another site and read the privacy statement of any
site which collects personal information. We do not pass on any personal information you have given us via the web Site
to any other site. We identify where a link will take you to another site where possible.
ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will
share it with other parties.