Privacy & Cookie Policy

What you need to know

Terms & Conditions

Please read this carefully. By accessing Smart Systems Ltd web site at www.smartdoorbuilder.co.uk (the "Site") you are agreeing to the terms that appear below. If you have any questions please contact Smart Systems.

Introduction

www.smartdoorbuilder.co.uk and all subsidiary web pages are owned by Smart Systems Ltd. As a user, you will be able to access material on all public areas of the Site. Smart Systems Ltd does not make any charge for you to access the Site. However, you should be aware that your Internet Service Provider and/or telephone operator may charge you for time spent accessing the Site in the same way that you are charged for making telephone calls. You should contact your operator if you require details of these charges.

There is no specific time limit applying to your access and use of the Site under these Terms. However, Smart Systems Ltd reserves the right to suspend or terminate access and use of the Site at any time. It may exercise this right with or without notice.

Changes to these Terms

Smart Systems Ltd reserves the right, at its discretion, to make changes to any part of the Site and its related services. Due to its policy of updating and improving the Site, the Smart Systems Ltd may wish to change these Terms, and will do so without notice.

Information contained on the Site

Information displayed on the Site may change without prior notice. Smart Systems Ltd can not be held responsible if you act upon information which has changed since viewed and since proved to be inaccurate. Though we endeavour to ensure the accuracy of information on the Web site, Smart Systems Ltd would suggest you confirm details of any information before acting upon them.

Privacy Policy

Smart Systems Ltd reserves the right to gather information relating to site usage. Any information gathered is primarily for internal use to allow us to refine and improve our customer service. We do not in the main part gather specific information from individuals. Where we will do so we will state clearly that this is the case, and we will make sure this is held securely and in compliance with all relevant legislation.

Where disclosure of information to a third party is likely we will, where possible, endeavour to ensure that this is clearly indicated.

This does not affect your statutory rights.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page and any service specific privacy statements ensure you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Data Protection

If you provide information to this Site, we do not sell/pass it to third parties but we may use it in compliance with relevant laws for the following purposes:

• Administering and running the Site
• Enforcing our rights or those of our licensors
• Running and administering competitions, offers or draws featured on this Site, and distributing prizes
• Fulfilling orders for any goods or services which we have agreed to supply
• Notifying you of other Smart Systems products/offers unless you have indicated that you do not wish to receive this information
• As a data subject, you have the right to ask for a copy of information we hold about you and to ask for any inaccuracies to be corrected. To do this please visit our contact page.

New data protection legislation
The General Data Protection Regulation (GDPR) applies from May 2018. It places an obligation on us making us more accountable and transparent when using personal data.

How we use your data when you log in to the Site
This website requires a user account to log in and place orders.
The account details you must provide to create a user account must include an active email address. The email address is used for access by you and administration of the account for us so that we can identify (now, historically or retrospectively from a point in the future) a user placing an order. We may also use the data to communicate directly with a user or users regarding matters relating to the account or operation of the website.
Email addresses are stored on our webserver with encrypted access details and backed up to a secure private location. This data is accessible only to Smart Systems and is neither shared with nor sold to any other person or organisation.
Session cookies are used to maintain a login and to enable progress through the ordering system. These cookies are temporary. They are not stored on or written to your machine and expire when your browser closes.

How we use your data as a trade partner of a Smart Systems customer
For visitor tracking purposes, any visit using the Site whilst incorporated within your website will be marked with a unique reference. This allows us to identify your account (now, historically or retrospectively from a point in the future) and the parent account to which you are attached so that at the end of a visit we are able to forward an enquiry if requested by the visitor. For this purpose we also hold details such as your company name and email address. The email address is not shown to the site visitor. The email address is not shared with anybody other than the user(s) of the parent account who will also be able to monitor any enquiries generated by the Smart Door Builder.
Where we provide a username and password for the purpose of accessing or modifying your account data the password is encrypted.
Should you wish to terminate your account and/or delete data we will remove your email address and cease using the account on request. Thereafter, whilst you might still be able to display the Smart Door Builder within your website, any visits or enquiries will no longer be attributed to your account.

How we use your data as a non-logged in visitor to the Site
No log in is required for certain areas of the website and therefore no personal details are submitted although anonymous data relating to the clicks and choices made by visitors to these areas of the site may be collected for statistical analysis.
Session cookies are used to store preferred settings when building a door such as colour so that you do not have to re-set your chosen colour each time you select a door. These cookies are temporary. They are not stored on or written to your machine and they expire when your browser closes. No personal data is linked to these cookies, they exist only to make using the site a more pleasant experience for you.
Enquiries may be submitted using forms on some parts of the Site. If you choose to submit a request we receive an email containing the details you provide. Your information is not saved to a database within the website or retained in any cookie and will only be used for the purpose described on the form.

Cookies

We use Cookies on this Site. "Cookies" are small pieces of information that a website sends to your computer's web browser while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience. Persistent Cookies can be removed or blocked by following the help file directions in your Internet browser.

This Site does not use 3rd party cookies for tracking or any other purpose.

External Websites

www.smartdoorbuilder.co.uk contains links to other websites of other organisations. This privacy policy applies only to our Site, so you should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information. We do not pass on any personal information you have given us via the web Site to any other site. We identify where a link will take you to another site where possible.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.